staying at lionel hotel was a fantastic experience! the corner suite was incredibly spacious with breathtaking views. i loved the food, especially the grilled chicken. the hotel's location is great, but getting a taxi can be tricky in the industrial area. Kadriye at the front desk was amazing. she organized a perfect tour and even helped return my lost headphones!

100% recommend.

The room offered stunning views, especially from the corner suite. Cleanliness stood out. I appreciated the spacious layout and high quality materials used throughout. Kadriye at the reception exceeded expectations, assisting with tour bookings and even helping retrieve my lost headphones. Breakfast has a wide variety and is delicious. However, getting a taxi from the hotel can be tricky due to its location in an industrial area. Additionally, their follow-up on charges was too persistent at times, especially when I had already cleared my payments. It felt a bit distressing especially while recovering from surgery. These issues detracted from an otherwise delightful experience.

An Unforgettable Stay Filled with Kindness

My family and I enjoyed a delightful week at this hotel. The location was fantastic and made exploring Istanbul easy. Special shoutout to Ms. Almira for her exceptional service, making us feel truly welcomed. Don’t miss their onsite restaurant. the local dishes are a must-try!

The hotel's interiors were beautifully decorated, creating a warm and inviting atmosphere. The staff were exceptionally accommodating, ensuring that I felt comfortable and well-cared for during my stay, which made my visit truly enjoyable.

More accessible seating in common areas would be helpful.

What a delightful experience! The breakfast spread was incredible, with delicious Turkish options that I couldn't resist. The indoor pool was a lovely retreat at the end of the day. I also appreciated the cleanliness of my room and the room service was timely. I would definitely stay here again!

This hotel suits me perfectly with great amenities like Wi-Fi, 24-hour reception, and an indoor swimming pool. The staff once helped me retrieve documents I accidentally left, which I truly appreciated. They made my stay enjoyable and memorable.

The spa was a delightful treat, and the indoor pool was a perfect way to relax. Loved having a kettle for tea in the room! The free shuttle service made getting around a breeze. Enjoyed the charming garden area too.

Felt like it was a home away from home, no complaints whatsoever.

I had a wonderful stay. My corner suite featured stunning views. The indoor pool was large and inviting. Breakfast offered a variety of fresh options. The staff was exceptionally helpful.

While the expansive rooms were a plus, the hotel’s location sat a bit far from the main tourist attractions, which might be a drawback for those wanting to explore on foot. The fitness and spa facilities, operated by another company, closed quite early and felt somewhat dated. certainly not a standout experience worth raving about. Additionally, the restaurant menu left much to be desired regarding quality, which could hinder convenient dining options after a long day.

I stayed here for a relaxing family getaway and truly enjoyed the serene environment. The room was spacious, clean, and perfect for our needs. The breakfast was delightful with plenty of choices, and I have to commend the exceptional service from Mr Abdulkadair at the reception and Mrs Zara from guest relations, who made our stay comfortable from arrival to checkout.

The hotel offers a clean and spacious room, and the breakfast selection is impressive. However, the location in an industrial area can be inconvenient, and there were noise issues from the nearby road. Additionally, communication with the staff could be improved as responses were sometimes unclear.

great stay but not perfect

The breakfast spread was delightful and offered a lovely variety. The bed was very comfortable with quality pillows and linens. The welcome fruit was a nice touch that made me feel valued.

The view from my room lacked the expected cityscape.

Had an amazing time with my friends! We spent our days exploring the Grand Bazaar and the Blue Mosque. The breakfast was a delight with plenty of choices, and the staff were super friendly, making sure our stay was enjoyable. The gym and pool were nice too, though it can get busy sometimes. Overall, it was a comfortable stay with great amenities!

The hotel features five-star amenities, and the staff is notably polite and helpful, making the experience enjoyable. The cleanliness of the rooms is commendable, and the seasonal salads offered were quite tasty. However, the room service was severely lacking, particularly during the evening, and the handling of our group’s dining needs was inadequate, resulting in delays and poor meal quality. Wifi access was also unreliable during my stay, causing additional frustration.